Essential legal information

Clear scope, clear responsibilities.

This website provides information and a way to contact us. It does not itself conclude a contract or allow online purchase. Any paid engagement begins only after a written proposal is accepted.

Last updated: 3 September 2026

Who provides the service

Any paid service presented through UniChiaro is supplied only by Fidan Safarova, who is also the controller of client personal data. Contact: hieristfidan@gmail.com · +39 351 478 7458. Professional address: Via San Nicola 87/A, 03043 Cassino (FR), Italy. Full identification and applicable fiscal details are stated in the individual written proposal and related tax document.

01 · Privacy notice

Privacy notice

Data and purposes

We process contact details, citizenship and residence, academic history, communications and, only when needed, identity, financial, visa or residence documents. We use them to answer enquiries, assess a case, prepare and perform an agreed service, manage payments and comply with legal obligations. Providing initial contact data is voluntary, but without it we cannot reply. Data and documents specifically requested for an engagement are necessary to assess or perform it; without them we may be unable to proceed. We do not use automated decision-making or profiling. Please do not send more data than requested.

Legal bases

The bases are steps requested before a contract and performance of the contract (GDPR Article 6(1)(b)), legal obligations (6(1)(c)) and legitimate interests in organising requests, securing communications, preventing abuse and defending legal claims (6(1)(f)), balanced against your rights. Special-category data are requested only when strictly necessary and on an applicable legal basis, including explicit consent where required.

Who may receive data

Data may be processed by essential hosting, email, storage and messaging providers. They may also be shared with universities, public authorities or independent professionals only at your documented request or on your documented instructions, and only to the extent necessary for the requested procedure. Each authority and external professional acts under its own legal duties. We do not sell data.

International services

WhatsApp/Meta, Google/Gmail, the hosting service and other technical providers actually used may process data outside the European Economic Area. Before operational use, we verify the receiving entity, country, role, contractual terms, subprocessors and the applicable transfer safeguard. Details and a copy of the relevant safeguard are available from us on request. Use email for case documents and do not send passports, bank records or other sensitive material through messaging services.

Retention and security

These are maximum periods and data are deleted earlier when no longer needed. Enquiries that do not become an engagement are kept for up to 6 months from the last contact; operational working copies for up to 12 months after closure; the essential contractual file and tax records for up to 10 years. After that, only the subset strictly necessary for an actually pending dispute is retained under a separate documented legal hold. The website has no forms for submitting enquiries or documents. Contact with Fidan takes place directly by email or WhatsApp; client files are not stored on the website.

Your rights

You may request access, correction, deletion, restriction, portability where applicable, or object to processing based on legitimate interests. Consent may be withdrawn at any time without affecting earlier processing. Write to hieristfidan@gmail.com. You may complain to the Italian Data Protection Authority (garanteprivacy.it). If you are under 18, a parent or guardian must be involved where required.

Website data

A technical review on 3 September 2026 found no advertising or profiling cookies and no separate analytics SDK in the site code. The host may process IP addresses and technical logs needed for security and delivery and may provide aggregate traffic metrics. The Cassino image is served locally by this site; external links are ordinary clickable links, not embedded content, and the destination is contacted only if you choose to open them. We will repeat the review and update this notice before adding newsletters, web forms or other non-essential tracking tools.

02 · Service terms

Service terms

1. Agreement and scope

The website is informational. The binding scope is only the written proposal accepted by the client. The service may include orientation, official-source research, checklists, document organisation, form-drafting support, deadline monitoring and practical assistance. It is independent of universities and public authorities.

2. What is not included

We do not issue official documents, certify or legalise documents, provide certified translations, decide applications, guarantee appointments or use preferential channels. We do not offer reserved legal representation or tax advice. When needed, the client engages an authorised authority or independent qualified professional, normally under a separate contract.

3. Personal actions and accuracy

The client remains responsible for genuine documents, complete and truthful information, personal accounts and passwords, signatures, submissions and attendance whenever required. We may help prepare drafts, but the client must review and approve them. We may pause or end work if information is false, incomplete or unlawful.

4. Prices and third-party costs

The written proposal states Fidan’s fee, stages and what is included. University, consular, visa-centre, translation, apostille, legalisation, CIMEA, stamp, postage, travel and third-party professional costs are separate. Third-party services are contracted and paid directly by the client; we do not hold client money or incur those expenses on the client’s behalf.

5. Decisions and timing

Admissions, scholarships, visas and residence permits are decided only by the competent bodies. Requirements and processing times can change. We promise careful administrative assistance, not a result, approval or deadline controlled by another body.

6. Cancellation and refunds

Where the Italian Consumer Code applies to a distance service contract, the consumer may withdraw within 14 days of conclusion. If the consumer expressly requested performance to begin during the withdrawal period and then withdraws, only an amount proportionate to the service supplied up to the time the withdrawal is communicated is due. If no express request for early performance was made, no amount is due for any service supplied during the withdrawal period. The right of withdrawal is lost before the 14-day period expires only after the service has been fully performed and provided that, before performance began, the consumer expressly requested early performance, expressly consented to full performance and acknowledged that full performance would result in the loss of the right. Any refund due following a valid withdrawal is made within 14 days, normally by the original payment method. After the statutory period, cancellation must be communicated in writing: the fee for completed activities remains due, while any amount paid in advance for activities not performed is refunded. A negative decision by an authority does not make completed assistance refundable. This website only enables contact and no contract is concluded through an online interface; accordingly, the online withdrawal function required by Article 54-bis of the Italian Consumer Code is not currently necessary. Before contracts can be concluded through an online interface, the function required by that provision will be implemented.

7. Responsibility

We are responsible for performing the agreed service with reasonable care. We are not responsible for delays or decisions of authorities, changes in official rules, false or late client information, or failures of external providers beyond our control. Nothing excludes liability that cannot legally be excluded, including fraud, gross negligence and mandatory consumer rights.

8. Complaints and law

Write first to hieristfidan@gmail.com so we can try to resolve the issue. Italian law applies, without limiting any mandatory protection or competent court available to a consumer under applicable law. The current written proposal prevails over general website descriptions for the specific engagement.

Essential legal sources

GDPR · Articles 6, 9, 13 and 15–22 · Italian Data Protection Authority · MIMIT · right of withdrawal · Italian Consumer Code · Universitaly · international students · Official Immigration Portal · Italian Embassy in Baku · apostilles

This page is a practical summary, not a substitute for advice on a disputed or exceptional legal case.

Independent support. We are not a university, consulate or public authority, and we do not represent the universities mentioned. Decisions on admissions, visas, scholarships and permits are made by the relevant authorities and cannot be guaranteed. When a matter requires a regulated professional service, we refer the student to a qualified professional.